CIGMAN CARE Program
After-sales service email: service@cigman.com
3-7 Business Days to America and Europe.
15-30 Business Days to Other Areas.
30-Day No-Hassle Returns & 3-Year Warranty
We Promise
All official website orders(bought from cigman.com) will automatically receive a free 3-year membership warranty.
We insist on providing customers with high-quality products and promise to provide customers with 36-month worry-free after-sales service.
| Product Type | Warranty Period(Month) |
|---|---|
| Laser Level | 36 |
| Laser Level Accessory | 36 |
| Laser Measure | 36 |
| Golf Rangefinder | 36 |
| Night Vision Goggles | 36 |
FAQ
Could you explain CIGMAN warranty?
All official website orders(bought from CIGMAN.com) will automatically receive a free 3-year membership warranty.
For quality-related warranty claims, items will be replaced with suitable replacement parts or a factory refurbished model of equal value when available, otherwise a new item will be sent.
How is CIGMAN return policy?
The return and warranty policy outlined on this page applies exclusively to purchases made directly through CIGMAN official website. If you have purchased our products through a third party, the return and warranty terms may differ. The policy may also vary depending on the country of purchase due to different legal requirements and other considerations.
Undamaged products can be returned for a full refund, regardless of the reason, within 30 days of purchase. Once the returned item arrives back in CIGMAN’s warehouse for inspection, the refund process will begin.
● Returns must include all accessories
● Items must include original packaging
● For non-quality related warranty claims, buyer is responsible for shipping costs
● For non-quality related warranty claims, CIGMAN refunds the cost of the product itself
● Returns may be rejected if product does not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through CIGMAN official website, please contact retailers for refunds.
How long will it take to get my order?
Usually 3-5 working days to US/EU country, 7-15 working days to other country